Shopping Bag & Checkout 0 Items £0.00

Free standard delivery

Free returns

30-day returns policy

General Information

General Information

You can conveniently shop around the clock at the HUGO BOSS Online Store. Please be aware that we cannot accept orders made by e-mail, letter, phone or fax.

The highest order value for your online purchases is £ 2.500, and there is a maximum order quantity of 3 articles per style (3 products of the same colour and size). The minimum order value is £ 25.

Purchases made at the HUGO BOSS Online Store are for your personal or gift use and are not to be used for re-sale, commercial purposes or any other commercial benefit. We reserve the right to refuse orders for multiple quantities of an item ordered by any one customer or to any one postal address.

Placement of Order

Placement of Order

Once you have chosen one of our products, you can add it to your virtual shopping bag by clicking on "Add to Shopping Bag". You can easily retrieve and modify the content of your shopping bag by clicking on the respective symbol in the top right-hand corner of the page. To order the selected products, click on "Continue" and follow our step-by-step order process.

You will be asked whether you wish to place your order with or without a customer account. We recommend that you order with a customer account, as you will be granted various extras and benefits, for example managing your order and contact details quickly and conveniently. An overview of the many reasons for setting up a customer account (MY ACCOUNT) can be found here.

On the next steps, you will be asked to provide your personal details, and to select the delivery method and payment method. It is possible to verify a different delivery address and to have a parcel delivered to an address of your choice. The invoice is enclosed in your delivery and will not be sent separately.

The last step provides you with an overview of your order and allows you to check and amend any of the information that you have provided. The order will not be placed unless you click on "Order Now".

Once you have successfully placed your order, you will receive an automatic order confirmation via e-mail. Please note that this e-mail only confirms receipt of your order. Once your order has been accepted and dispatched, you will receive a confirmation e-mail containing the tracking number, which allows you to track the status of your delivery online.

Should you not receive your order within 7 working days after dispatch confirmation, please contact our Customer Service.

Order Cancellation/ Changes

Order Cancellation/ Changes

For technical reasons, it is not possible to amend the size, colour or number of items once your order has been sent. We therefore ask you to please check your shopping bag carefully before finalizing your order. In case you are uncertain whether an item will suit or please you, we recommend you to order several sizes and colours and return the items that you do not wish to keep free of charge within 30 days.

Please contact our Customer Service for the cancellation of individual items or complete orders.

Product Availability

Product Availability

The product view displays all of the items that are available at the time of your visit. Any sizes that are out of stock will be inactive or will be highlighted in grey.

In rare cases (for example during sales or festive seasons), several customers may simultaneously select one item, which will then be out-of-stock. Items that have sold out can generally not be reordered. If this occurs, we will inform you by e-mail that the selected item is sold out. Due to return deliveries, it is possible that a sold out item becomes available again.

Gift Vouchers & Promotion Codes

Gift Vouchers & Promotion Codes

Presents & Gift Vouchers

The section "Gift Shop" offers suggestions for suitable gifts for men and women. Or contact our Customer Service. We are happy to help you choose a suitable gift.

Gift vouchers are currently unavailable at the HUGO BOSS Online Store.

Gift vouchers purchased from a local HUGO BOSS Store cannot be redeemed at the Online Store.

Promotion Codes & Discounts

Promotion codes and discounts can be used as full or partial payment at the checkout. Please note that conditions may apply to the codes and discounts, such as a validity period. The minimum purchase per order after applying the voucher code is £ 25. Only one promotion code can be used per order.

 

OUR SERVICE

Free standard delivery
30-day returns policy
Free returns
Express delivery